Privacy Policy

Our Commitment to Your Privacy

Nova Fabric respects the privacy of everyone who visits our website or uses our services. This policy explains what information we gather, how we use it, and the choices you have regarding your personal data.

As a Canadian business services provider, we handle sensitive corporate and personal information. Protecting this data is fundamental to our operations and the trust our clients place in us.

Information We Collect

Information You Provide Directly

When you engage our services or contact us for consultation, we collect information necessary to provide professional business incorporation and advisory services. This typically includes:

• Your full name and contact details including email address and mailing address
• Business information such as proposed company names, business activities, and organizational structure
• Director and shareholder information required for corporate filings
• Identification documents needed to verify identity and meet regulatory requirements
• Financial information relevant to tax planning or corporate structure decisions
• Payment information for processing service fees

Information Collected Automatically

Our website collects certain technical information automatically when you visit. This includes your IP address, browser type, operating system, pages viewed, and time spent on our site. We use this data to understand how visitors interact with our website and to improve the user experience.

We use cookies and similar technologies to remember your preferences and analyze website traffic. You can control cookie settings through your browser preferences. See our Cookies Policy for detailed information about the cookies we use.

How We Use Your Information

We use the information we collect for specific, legitimate business purposes related to providing professional services:

Service Delivery

The primary use of your information is to deliver the incorporation and business management services you've engaged us to provide. This includes preparing legal documents, filing registrations with government authorities, maintaining corporate records, and providing ongoing compliance support.

Communication

We use your contact information to respond to inquiries, provide service updates, send deadline reminders for corporate filings, and communicate about matters relevant to your business. We may also send occasional updates about regulatory changes that could affect your company.

Legal and Regulatory Compliance

Certain information must be collected and maintained to comply with Canadian corporate law, anti-money laundering regulations, and professional conduct standards. We retain records as required by law and professional obligations.

Service Improvement

We analyze aggregated, non-identifying information about how clients use our services to identify areas for improvement and develop new offerings that better serve entrepreneur needs.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share information only in specific circumstances necessary for service delivery or legal compliance:

Government Authorities

Information required for business incorporation and regulatory filings is submitted to appropriate government bodies including Corporations Canada, provincial registry offices, and the Canada Revenue Agency. This is essential to the services we provide.

Service Providers

We work with trusted service providers who assist with specific aspects of our operations, such as secure document storage, payment processing, and email communications. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Professional Advisors

In some cases, we may consult with or refer you to other professionals such as lawyers, accountants, or immigration consultants. We share information only with your consent and only to the extent necessary to provide you with comprehensive guidance.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement multiple layers of security to protect your personal and business information from unauthorized access, alteration, or destruction.

All sensitive data is encrypted during transmission using industry-standard SSL/TLS protocols. Documents containing personal or corporate information are stored on secure servers with restricted access. Our team members receive training on privacy obligations and data handling procedures.

While we take extensive precautions, no electronic transmission or storage system is completely secure. We continuously review and update our security measures to address emerging threats and maintain the highest practical level of protection.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy and to meet legal and professional obligations.

For active clients, we maintain complete records throughout our service relationship. After a client relationship ends, we retain certain documents as required by professional standards and Canadian law. Corporate records, government filings, and financial documents are typically retained for seven years following the end of a client relationship.

Information from general inquiries that don't result in a service engagement is retained for two years and then securely deleted.

Your Privacy Rights

You have specific rights regarding your personal information, and we're committed to honoring these rights:

Access and Correction

You can request access to the personal information we hold about you. If any information is inaccurate or incomplete, you have the right to request corrections. We'll respond to access requests within 30 days.

Withdrawal of Consent

Where we process your information based on consent, you can withdraw that consent at any time. This won't affect processing that occurred before withdrawal. Note that withdrawing consent may limit our ability to provide certain services.

Data Portability

You can request a copy of your personal information in a structured, commonly used format that allows you to transfer it to another service provider.

Deletion

You can request deletion of your personal information, subject to legal and professional obligations that require us to maintain certain records. We'll explain any limitations on deletion when you make a request.

To exercise these rights, contact us at [email protected]. We'll verify your identity before processing requests involving personal information.

International Data Transfers

Our operations are primarily based in Canada, and client information is stored on Canadian servers. If you're located outside Canada and choose to use our services, your information will be transferred to and processed in Canada under Canadian privacy laws.

For clients in the European Union, we ensure appropriate safeguards are in place for any data transfers, consistent with GDPR requirements.

Children's Privacy

Our services are intended for business purposes and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we've collected information from someone under 18, we'll delete it promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll post the updated policy on our website with a revised "last updated" date. Significant changes will be communicated to active clients via email.

We encourage you to review this policy occasionally to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this privacy policy, how we handle your information, or want to exercise your privacy rights, please contact us:

Nova Fabric Business Services
1250 Bay Street, Suite 400
Toronto, ON M5R 2A5
Canada

Email: [email protected]

We'll respond to privacy inquiries within 10 business days.